Questions about Remedi and the free trial.
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The free trial
What does the free trial include?
Ninety days of Remedi, free, for every member of your staff at the locations you bring. We set it up with your team, measure it against your own baseline, and you have no obligation to continue.
When do the 90 days start?
When your first unit goes live, not when you sign. Setup usually takes a few weeks, and none of it counts against your trial.
Can we extend the trial?
Early partners can. If your results need more time, such as a unit still going live or a season still to come, we extend the trial rather than rush your decision.
What is a Foundational Partner?
The first organizations to subscribe after their trial become Foundational Partners, with a discount on their subscription. The discount is written into your proposal, so you know it before your trial begins.
What happens when the trial ends?
You decide. You subscribe at the price agreed before you started, or you leave with your data returned. You have no obligation to continue.
How do we start?
Tell us about your organization. The first step is an hour with you and whoever owns your schedule.
Getting started
Which organizations does Remedi work with?
Every kind of healthcare organization that staffs care: hospitals and health systems, skilled nursing and post-acute care, home health, physician and anesthesia groups, telehealth, clinics and surgery centers. What changes between them is the staffing plan and the rules it follows, and we configure both to yours.
What does the first conversation look like?
The first conversation is an hour with the people who own the labor number and the schedule. We talk about where the schedule breaks, what it costs and what you’ve tried. We ask and we listen. It’s a conversation, not a demo, because we can’t show you anything useful until we understand your operation.
When do we see the product?
Your written proposal shows the screens on your own scenario, and your trial puts the product on your own units. If you want a demonstration before the trial, we build it around the proposal.
How long until we’re live?
Setup usually takes a few weeks. Remedi starts alongside your current process while your team compares the two, then goes live unit by unit.
What does Remedi ask of our team?
Your team confirms your locations, names the systems you use and approves access. We handle the setup, the connections and the first schedules.
We don’t have an IT department. Can we still use Remedi?
Yes. Our team sets up Remedi and supports it for you. We need someone who can approve access, and a leader on the floor who will tell us the truth about what is working.
Day to day
Is Remedi scheduling software?
Scheduling is one part of it. Remedi also forecasts demand before the schedule is built, fills gaps when it breaks, keeps a fairness record your staff can check, and enforces rest and hours limits.
What do nurses see?
Nurses use Remedi Go on their own phone, with their schedule, open shifts, swaps, the clock and their own fairness ledger. They see the same numbers their manager sees.
Will our staff actually use it?
Your staff get something useful on day one: the schedule on their phone and open shifts without phone tag. Staff trust the schedule more when they can check the fairness record themselves.
Does Remedi decide who works?
No. Remedi suggests who should work, and a person decides. Your team can overrule any suggestion, and Remedi records the override.
What happens when Remedi gets something wrong?
Remedi will sometimes miss. Every decision carries its reason, so your team can find a miss, fix it and keep it fixed.
Does Remedi replace our timekeeping, HR or EHR system?
No. Those systems stay where they are, and Remedi connects to them. Where you have no scheduling or time system, Remedi provides one. You can retire the standalone tools around them.
Are you a staffing agency or a marketplace?
No. Remedi never supplies labor. Remedi fills gaps from your own team first and calls the agencies you already use only when your own staff can’t cover the shift.
What’s the science underneath?
Remedi draws on decades of workforce research inside large health systems, and on organizational-justice research that links perceived fairness to why nurses leave. A joint study with Middle Tennessee State University is testing the approach in the open.
Security and data
Is Remedi a HIPAA matter? Will you sign a BAA?
The workforce program uses employment data, such as schedules, timekeeping, call-outs, rosters and census counts, and no patient records. Before any protected health information enters scope, we sign a business associate agreement with you.
Where is Remedi hosted?
Remedi is hosted on Google Cloud in the United States and encrypted in transit and at rest. Access is scoped by role, and every access is logged. Remedi can also be hosted in your own cloud account or on your own servers.
Which AI model does Remedi use, and does our data train it?
Remedi is built on Anthropic’s Claude, governed the same way everywhere it acts. Your data never trains it, is never pooled across customers, and is never sold.
Who owns the data?
You do. You can export your data whenever you like. If you leave, we return or destroy it and confirm that in writing.
What’s the audit story?
Remedi logs every action with its rule and reason. When a surveyor, an auditor or counsel asks why, the answer is an export.
Pricing
How is Remedi priced?
Remedi is priced per bed and per location. Every member of your staff can use Remedi as much as they need. One price covers the whole workforce product, with a monthly minimum per location and a one-time setup.
Why don’t you publish your prices?
Your price comes in your proposal, written for your organization after we understand your operation. Every organization starts with 90 days free.
What’s included, and what’s an add-on?
Everything the workforce needs is included. Eligibility, documentation, revenue cycle, payroll and the other add-ons are optional, priced by what they use, and cost nothing until you switch them on.
How will we know it’s working?
Before your trial begins, we agree what we’ll be measured on, using your own history. We review the results with you every week, including the numbers that don’t flatter us.
A person answers every question within one business day.
Questions we should have covered get added to this page. You can also write to hello@remedihealth.ai.
To evolve how healthcare works — so better care costs less and reaches more people.
Try Remedi free for 90 days.
Your staff use Remedi on your own floors, measured against your own baseline. Early partners can extend the trial, and the first teams to subscribe become Foundational Partners, with a discount on their subscription.